There's a lot of buzz about AI taking over our jobs. You've probably heard people chatting about it over a pint or two, or maybe you've seen it pop up in your social feeds. The worry is that robots and computers will swipe our jobs right from under our noses, leaving us high and dry. But is that really what's going down? No, it's just an advancement in technology. So chill out lads.
It might be shaking things up for different industries but it's not that deep. Just accept it for what it is. It’s actually a pretty useful tool for a lot of brands. This tech shift can push us to learn new things and allow us to stay ahead of the game. In this blog, we'll dive into the real deal behind AI and jobs. There's more to the story than just job losses.
Ever wish someone could take control of those boring, repetitive daily tasks? It could be writing that email or creating highly targeted content that might just get thrown into someone’s spam folder. It takes time and in many cases, you don’t know if it’s going to even get the results you need.
This is where AI comes in … Automation has changed the game for many brands and has become a cornerstone of efficiency and effectiveness. With the integration of AI technologies, businesses can streamline those boring, repetitive tasks, optimise workflows, and enhance overall productivity. This means that for all you marketers, you might only have to focus on strategic initiatives that drive business growth. The rest could be taken care of …
Here's how automation in marketing processes can help you: 👇
Streamlined Email Marketing Campaigns: Writing emails can be effort right? Make it 10x easier by using AI-powered tools to automate the creation and distribution of personalised email campaigns. This can be everything from targeted content, to product recommendations, to follow-up messages, all based on user behaviour and preferences. This automation is timely and ensures relevant communication with customers, getting you those clicks and sales you desperately need.
Efficient Social Media Management: Let AI handle your social media game – schedule posts, check out those engagement metrics, and then tweak your content to get the most likes. By doing this, marketers can have a mega online presence and efficiently manage multiple social media channels. You’ll be getting all the brand visibility and customer engagement you need.
You can automate the optimisation of ad campaigns by checking out what’s happening in real-time, finding the perfect demographic to target, and tweaking your bidding strategy to get the most bang for your buck. That way, you can stay on top of your marketing spend and make sure your ads reach the most relevant and receptive audience.
Seamless Customer Support through Chatbots: How annoying is it when you have to take a 15-minute call from a customer asking the most SIMPLE questions? It would have taken 2 mins for them to check the brand website and answer it themselves. It happens all the time. Think of your chatbots as a solution to this problem. They can take care of it … and you (trust us, you’ll be well less stressed).
The best thing about these chatbots is it’s 24/7 instant support. Although they can’t answer every question, they will answer those common queries, provide product information, and facilitate smooth interactions with all customers. By automating customer support processes, businesses can offer round-the-clock assistance, improve response times, and enhance the overall customer experience. You’ll have both satisfied customers and staff for that matter. Again, You literally don’t need to do anything … how mega is that?
Data Analysis and Reporting: We know AI can do a lot in terms of data …but what does this actually mean for marketers? AI tools can do the heavy lifting, gathering big piles of data on consumer behaviour, market trends, and campaign performance. With this automated analysis and reporting, you can make smarter decisions, spot new chances for growth, and tweak your marketing game to match what customers are wanting in today’s market.
Using AI to automate marketing doesn't just make things run smoother, it will help you send out more personalised campaigns, build better connections with customers, and grow your business in a crazy competitive market. With AI on your side, you can level up your marketing game and set yourself up for success in the digital world.
Have you ever gone on a website and thought “Fu*k me, how did they know I wanted that?”. It seems like some websites just ‘naturally’ know what you’re into. And it’s a bit creepy at times, to be honest. Part of this is AI working behind the scenes. Yes, we know targeted ads with cookies have been around for a while but AI goes further than this. How?
👉Deeper insights into consumer behaviour
👉Real-time adaptability and personalisation
👉Predicts future trends
👉Understands context through natural language processing
👉Enhances user engagement
👉Ensures compliance with data privacy regulations
So let’s get into it … how do you use AI for personalised content recommendations?
AI enables brands to gather and analyse heavy amounts of consumer data, ranging from browsing history and purchase patterns to social media interactions and demographic information. It would be effort going through all this manually. Not to mention it would take some time. By leveraging these insights, businesses can curate and deliver highly targeted content that aligns with the specific interests and needs of their target audience segments.
You’ll notice customer engagement sky-rocket if you get this right. It’s like reading the consumer’s mind and sending content their way. It meets the unique requirements of your individual consumers. By delivering content that resonates with their preferences and aligns with their purchase history, brands can enhance customer satisfaction and build long-term relationships based on trust and relevance.
AI-powered content recommendation engines can customise content based on real-time user interactions and feedback. Your content will remain fresh, timely, and aligned with the evolving interests and behaviours of the target audience. Just think of the user engagement you’ll receive.
Now, it’s not like you can foresee the future, but AI can give it a good go. With predictive analysis, AI can forecast future trends and consumer preferences. Fu*king weird, right?
Enabling brands to proactively develop content strategies that anticipate and cater to upcoming consumer demands. By leveraging AI-driven predictive models, businesses can stay ahead of the curve and deliver content that aligns with the evolving needs and expectations of their audience. You want to have a competitive edge? Get on this then.
AI-powered content recommendation systems provide real-time insights into consumer behaviour, allowing brands to make informed decisions about their content strategies on the fly. By continuously analysing and interpreting user data, AI empowers marketers to adjust their content offerings in real-time, ensuring that their content remains relevant and resonant with the ever-changing preferences of their target audience.
Can you see now why it’s worth embracing AI in today’s age? Realistically, it’s not going to steal your jobs. It might make yours a bit easier though. Brands can elevate their marketing strategy to a more personalised and targeted level. Not only are you enhancing customer engagement and satisfaction, but you’re getting that brand loyalty too. The strategic integration of AI will streamline content delivery and can foster a deeper understanding of consumer preferences and the best bit … you don’t really have to do fu*k all.
Are you consistently keeping up with the emerging trends of consumer behaviour? If you said no … Here's why you should. 👇
Machine learning has revolutionised the way brands forecast consumer trends. You want to get ahead of the market demands? By using and abusing the predictive capabilities of machine learning algorithms, you will have a competitive edge. The goal is to be able to know those upcoming consumer preferences before they become mainstream.
Just a few examples of how brands have utilised machine learning to predict trends and gain this competitive edge⤵️
Let’s start with SHEIN (alright, we know … fast fashion, but put that aside for a moment) because they are fu*king masters at this. Using machine learning, they analyse consumer behaviour, social media trends, and search data. And what’s the result? They know all the latest fashion trends before we do. They’re a brand that’s on the ball. They stay on top of the latest style preferences and consumer interests and tailor their collections accordingly. We can almost guarantee that if you have a fashion style in mind, SHEIN will have just what you want.
Companies like Amazon use AI to predict consumer preferences. But how do they measure it? They look into your browsing history, purchase patterns, and demographic data. Have you noticed you might find personalised product recommendations on your Amazon account once you’ve purchased something? This is their way of creating a curated and personalised shopping experience that caters to YOUR individual needs and tastes. You see it from many brands – think about the likes of fashion brands like PLT or ASOS. They’ve all got it going on. Why? Because it works. It leads to higher customer satisfaction and increased sales.
Tech leaders like Apple and Google utilise AI to predict any technological advancements and consumer preferences in the tech industry. They stay ahead of the game by analysing market trends and user feedback. You’ll notice these brands are continually developing innovative products and services that align with evolving consumer needs. Thanks to AI (well partly), they are positioned as pioneers in the ever-evolving tech landscape.
Bet you didn’t expect the likes of McDonald's and Starbucks to be embracing AI as a strategy for predicting consumer preferences. Think about those tailored menus and promotions. By studying customer order patterns, seasonal trends, and individual preferences, these brands can offer menu items and promotional deals that resonate with specific consumer tastes. So when you see those cheese bites making a return to McDonald’s every now and then, it's them adapting to customer order trends. By doing this they’re driving customer engagement and loyalty, while maintaining a competitive edge in the market.
So look, you can see how so many businesses are using AI to get ahead of the market. It’s not something you should be afraid of … embrace it instead. There are so many people who are afraid to use AI because they look at it as ‘cutting corners’ or lazy. But realistically, it can save you a lot of time and resources and can produce decent results. You don’t want to fall behind. This is a thing of our future and it’s here to stay. So a bit of advice … don’t be stubborn. Give it a go, what’s there to lose?
Grab a brew. Have a read