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Customer
Events

What are customer events?

Customer events are hosted by businesses and brands to build loyalty and rapport with the people who buy their products and services. From brand collaborations to immersive and interactive experiences, customer events have huge commercial value, and give brands a rare opportunity to come face-to-face with their customers.

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Looking to organise a customer event?

Here is how we can help

One-off events or long-term plans

Whether you want to host a one-off pop-up event or create a full event strategy for customer engagement, our team will work with you to achieve your objectives and create an event your customers won't forget.

Bespoke gifting & merchandise

As well as planning and executing all of your customer event requirements, we are also able to suggest, source and manage all gifting or merchandise you may need to surprise and delight event attendees.

Full event management

Planning and executing an event, or full events strategy is time-consuming. Our team have a long track record of delivering a range of events nationally and internationally, we can take care of everything from start to finish.

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Let’s make sh*t happen

Let’s kickstart your project

Why bother?

The benefits of
Customer Events

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01 Build a community

Creating an event gives you an opportunity to interact with your customers and bring them together with other customers, this creates a great opportunity to build strong relationships, generate authentic content, and a sense of community.

02 Build brand loyalty

The more you can immerse your customers in your brand and offering, the stronger their loyalty to you will be. Customers that feel recognised and understood by brands, are more likely to tell other people, and become long-term repeat customers.

03 Build brand trust

Customer events are an authentic way of interacting with your customers. By inviting people in to experience your brand first-hand, or meet other customers, you are creating a level of trust with your audience that will present you in a positive way.

With all the agencies, in all the world

Why trust us with your
Customer Event

We've done it before

We've run events across the world, from 200-person seminars in South Africa to pop-ups in Southampton. You name it, we’ve done it

We've got connections

Want to host an event on a private rooftop in London, or hold a private dinner suspended from the skyline of Dubai? No problem

We'll demonstrate value

We'll work with you to establish what success looks like as a result of hosting an event, and report back on those metrics

Let’s make something mega

Let’s make sh*t happen

Let’s kickstart your project

How we work

If you aren't measuring, you aren't marketing. You're gambling.

We build around your commercial objectives. No matter how big or small the project, we create a full plan explaining what we will do, how we will do it, and how we will report on, and measure success. You are never on your own, with a dedicated team member working alongside you every step of the way.

How we work

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In the words of Beyoncé

Question?

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There is no fixed price for the events we produce. Depending on what you are looking to do, we can provide a rough estimate for what you need to budget, or if you let us know what you have to spend on an event, we can tailor something to you.

We have a wealth of experience delivering multiple events across multiple locations in the UK and overseas for brands at the same time. From immersive customer activations across multiple UK sites to 200-person corporate events in South Africa, we have done it all. We take care of everything, from location scouting to catering and event assets.

We recommend starting as early as possible before your ideal event date. By doing so, we can ensure your activation is cost-effective and secure the best partners/entertainers. At a minimum, we recommend two months to accommodate and turn around. We recommend 4-6 months for developing an ongoing event strategy framework.

We have hundreds of partners across all industries. Wellness, beauty, food and beverages, personal development, business development, tech. We can give you access to some of the world's biggest brands and local businesses. Not sure what brands you want to include? Just ask and we’ll advise the best ones.

Grab a brew. Have a read

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